Privacy Policy

We collect the information you choose to provide when you fill out our quote or contact form, including:

• Name, email address, and phone number
• Service address and property details
• Service type and preferred contact method
• Any additional details you share about your cleaning needs

We also collect limited technical information automatically when you visit our site, such as your browser type, device type, IP address, and the pages you view. This helps us keep the site secure and improve your experience.

We use your information to:

• Respond to quote requests and service inquiries
• Schedule, perform, and follow up on cleaning services
• Communicate with you by your preferred contact method
• Maintain and improve our website and customer experience
• Protect against fraud, abuse, and security risks

We do not sell your personal information. We only share information with trusted service providers who help us run our business — for example, hosting, email, and customer communication tools — and only when necessary to provide our services. We require those providers to keep your information confidential and secure.

Our website may use standard cookies and similar technologies to remember your preferences, keep the site secure, and understand how visitors interact with our pages. You can control cookies through your browser settings.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We keep your information only as long as needed to provide our services, respond to your requests, comply with legal obligations, and resolve disputes. If you would like us to delete your information, please contact us using the information below.

You can choose not to provide certain information, though that may prevent us from fulfilling a quote request or service. You may also contact us to access, update, or delete the personal information we have about you, or to opt out of marketing communications.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will remove it promptly.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: support@shemeanscleanco.com
• Phone: (512) 710-2060
• Address: Austin, TX